Senior People Services Program Lead page is loaded
Senior People Services Program Lead
Apply remote type Hybrid locations Cork, Ireland time type Full time posted on Posted Yesterday job requisition id 142929
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Team and Role:
We are looking for an experienced, driven and collaborative HR professional to join our global People Experience & Services (PE&S) team as a Program Lead. In this role you will drive and enable global employee-centric HR processes and workflows. You will partner with the business to optimize through continuous improvement and transformation, and drive sustainability & excellence in People Services delivery across the business.
PE&S was set up to centralize the administration of Logitech’s people data and process and is now embarking on the next stage of transformation, including AI, Robotic Process Automation (RPA), Analytics and process re-engineering. This is the role for someone with a strong HR operations background, combining an understanding of HRIS/data processes with a real appreciation of generalist HR.
As PE&S Program Lead, you will play a key role in defining & driving projects across the People & Culture function, along with driving transformation and employee experience. You will bring an understanding and expertise in global change management to support the delivery and management of a range of People & Culture programs, with a focus on employee-centric design, leveraging process re-engineering, technology & automation to grow at scale. You will develop deep expertise with PE&S and will partner with People and Culture leaders to design and deliver People and Culture programs and services. This role requires a hands-on, detailed approach.
The role will report to the Head of Programs & Partnerships & will play a key role in ensuring projects meet objectives on time and on budget, focusing on the business processes and employee experience, while ensuring alignment to the People & Culture strategy. You will lead and/or be a critical member of cross-functional teams to drive and innovate across process and policy design, content creation, testing, implementation, operations and support of new People and Culture tools and services.
Your Contribution:
* Lead cross-functional projects to deliver an excellent employee experience and enhance operational effectiveness throughout the employee lifecycle.
* Ensure full understanding of customer requirements; identifying, evaluating & recommending solutions to deliver an excellent employee experience.
* Partner with the HR CoEs and the business to lead process improvements across all of our People Services programs, data reporting, processes and systems.
* Drive a quality mindset to develop and introduce measures to define progress and measure success, establishing reports and key performance indicators to aid planning and realise returns on investment.
* Drive regional and global People and Culture process optimisation, while balancing the business need for flexibility and mandated localisation.
* Facilitate project scoping & priority setting discussions for complex changes, engaging key stakeholders as required.
* Be the subject matter expert in HR processes and systems, driving process improvement across all regions.
* Be a change agent for PE&S to effectively develop communications plans, assess impacts and embrace stakeholder feedback, thereby leading the change management program.
* Drive, own and deliver self-service supports, including communications, training, process updates, operating guidelines and playbooks.
* Participate in ad-hoc projects, user testing and data validation for system enhancements.
Key Qualifications:
* Proven track record of practical HR experience in a fast-paced, multinational environment.
* Global HR experience, collaborating with cross-functional and multi-regional teams.
* An understanding of HRIS (preferably Workday) and data processes with a real appreciation of generalist HR processes and service delivery.
* Demonstrated leadership ability and proactive partnership skills across functional teams to influence decision making & ownership.
* Results & quality driven, with a strong service orientation to develop & deliver outstanding work.
* Ability to thrive in a fast-paced, fluid, and fun environment.
* Strong analytical & logical reasoning skills.
* PMP Certification a plus; Knowledge of various project management methodologies (e.g., agile/scrum).
* Experience as a project manager leading and delivering cross-functional change initiatives is desirable.
* Self-starter with a drive to continuously improve processes, drive results and remove inefficiencies.
* Analyse metrics and trends to evaluate success of overall project.
* Anticipate potential risks or issues and implement appropriate remedies to effectively mitigate or remove barriers to project success.
* Create and maintain project plans, reports, and dashboards that provide the project team and project sponsors insight into project portfolio.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
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