Social network you want to login/join with:Sr Manager, Software Engineering MgmtClient: ServiceNowLocation: IrelandJob Category: OtherEU work permit required: YesJob Reference: 5be548f1ba07Job Views: 17Posted: 03.03.2025Expiry Date: 17.04.2025Job Description:Senior Manager, Impact EngineeringServiceNow's Impact Engineering team creates applications to help customers, and our Customer Success Delivery teams quickly maximize the value of their ServiceNow investment.What you get to do in this role:You will manage the engineering development and delivery of a high-growth, leading-edge product and framework for ServiceNow Impact. Impact provides AI-driven recommendations and ServiceNow expertise helping customers validate the readiness of their organization to adopt our AI innovations quickly, map investments to business objectives, and track the value gained. You will work with engineering leadership and product management to shape the digital roadmap to accelerate ServiceNow’s value to our customers.Working with PM, Quality, Design, Support and other dev teams, you will manage daily activities of the development team, including:Delivery of committed work, with measured qualityTechnical engagement on architectureCareer growth for development team at multiple levelsStrong leadership to make engineering team successfulSolve difficult and sometimes ambiguous problems, balancing platform and product level decisionsManage departmental resources, staffing, mentoringInvest in enhancing and maintaining operational excellence with your engineering teamQualificationsExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.10+ years of experience with platform and product development, using coding and architecture skills to deliver high-quality results at an enterprise scale.Minimum 3+ years of people management experience for an enterprise software company.Experience managing and growing high-performing engineers who require little oversight in completing assigned work.Experience leading and supporting the team to deliver their engineering tasks.Experience with open-source tools and agile development environments.Fluency in one or more relevant enterprise programming languages (preferably Java, Javascript).Demonstrated ability to understand broad concepts and use those concepts to understand and develop solutions for problems.Experience completing projects based on company priorities, context, risks and desired outcomes.Ability to understand and implement ServiceNow coding standards and best practices.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact (emailprotected) for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
#J-18808-Ljbffr