Job Position: Full-Time Customer Service Manager
Working Hours: 42 hours weekly
Key Highlights:
* Competitive Annual Salary: 33,000eur - 36,000eur
* Full-Time Position
* Immediate Commencement
* Comprehensive Company Pension Scheme
Primary Responsibilities:
As the Customer Experience Supervisor, you will play a vital role in ensuring a seamless and effective checkout process for our esteemed customers.
Your duties will encompass:
* Checkout Operations: Supervision of daily checkout activities, management of cash, point-of-sale systems, and customer interactions.
* Team Leadership: Oversight and guidance for checkout personnel, including training and ongoing support.
* Customer Service: Upholding consistently high standards of customer service.
* Cash Handling: Precise management of cash transactions, processing payments, and accurate reconciliation of cash drawers.
* Inventory Management: Collaboration on inventory control and product pricing initiatives.
* Problem Resolution: Timely addressing of customer inquiries and adept resolution of issues or complaints professionally.
* Compliance: Ensuring strict adherence to company policies and procedures.
Additional Requirements:
* Preferred experience in retail or customer service roles.
* Demonstrated strong leadership and interpersonal skills.
* Exceptional communication abilities.
* Keen attention to detail and accuracy in cash handling.
* Ability to thrive in a dynamic, fast-paced environment.
If you are a dedicated and enthusiastic professional excelling in a customer-centric setting, we encourage you to submit your application. Join our client's grocery store as a Customer Experience Supervisor and become a valued team member committed to delivering exceptional service in a spacious retail environment.
Job Categories: Full-time, Permanent
Salary: 33,000.00eur - 36,000.00eur per year
Benefits:
* Company pension
* On-site parking
Work Location: On-site