Cargo Agent Role
Grow your career with Ireland's only 4-star airline in our Cargo Department.
We're seeking a Fixed Term Cargo Agent to join our team, managing cargo for IAG airlines in Ireland. Based at Dublin Airport, you'll handle life-saving medical products, pharmaceuticals, and other valuable cargo. You'll be trained in a career with opportunities to grow within the global IAG Cargo operations.
Your Key Responsibilities:
* Maintain quality customer service by following organisational standards
* Project a professional image to customers, responding to queries in a timely manner
* Contribute to team efforts by accomplishing related tasks
* Prepare flight pack documentation & capture data
* Ensure office administration tasks are handled accurately and on time
Requirements:
* Some experience in a customer or clerical environment
* Comfortable working with IT applications, including Microsoft Office
* Strong communication skills, both written and verbal
* A high level of energy, flexibility, and enthusiasm
* Proven ability to deliver excellent customer service
* Ability to work independently while contributing to a team
* Fluent in English, both written and spoken
What We Offer:
* Competitive salary
* Generous paid annual leave
* Heavily discounted staff travel privileges
* Prime location in Dublin Airport
* Pension contribution to a Defined Contribution Pension Scheme
* Life assurance cover
* Income protection cover
* Paid sick leave
* Employee assistance program