Social network you want to login/join with:FS Consulting - Technical Delivery Lead - Channels and Mobile - Manager/Senior Mgr - Dublin, DublinClient:EYLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:ed8996cc7931Job Views:87Posted:21.01.2025Expiry Date:07.03.2025Job Description:The opportunityJoin EY FS Ireland you will be working with the best people on the most complex financial service issues, helping to shape the future of financial services.By joining the Technology Consulting team, you will work in high-performing teams that deliver exceptional client service, enabling organizations to grow, innovate, protect, and optimise their business performance – playing your part in building a better working world.Your key responsibilitiesLead the delivery of complex multi-channel technology solutions, ensuring alignment with business objectives and integrations across customer platforms.Manage the end-to-end delivery process, from requirements gathering and solution design to development, testing, deployment, and post-launch support.Collaborate with cross-functional teams, including business stakeholders, product managers, architects, developers, and QA analysts, to define project scope, goals, and deliverables.Develop and maintain detailed project plans, including resource allocation, timelines, and budget tracking.Serve as the primary point of contact for project status, risk management, and issue resolution.Ensure the application of best practices in project management, software development lifecycle (SDLC), and Agile methodologies.Facilitate communication and collaboration between internal teams and external vendors or partners.Provide technical leadership and guidance to the project team, fostering a culture of continuous improvement and innovation.Conduct regular project reviews and report on progress, challenges, and successes to senior management and other key stakeholders.Stay abreast of the latest trends and developments in customer solutions to inform strategic decisions and project direction.To qualify for the role, you must have:Bachelor's or master’s degree in computer science, Information Technology, Business Administration, or a related field.Minimum of 8 years of experience in technology delivery, with at least 3 years in a leadership role managing multi-channel solution projects with a blue-chip consulting firm.Extensive experience with Salesforce, Microsoft platforms (such as Dynamics 365 and Azure), EIS, and CRM systems.Strong project management skills, with certifications such as PMP, PRINCE2, or Agile methodologies (Scrum Master, SAFe) being highly desirable.Experience operating in a fast paced, multi-vendor environment.Excellent problem-solving, analytical, and decision-making abilities.Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.Proven ability to manage multiple projects simultaneously while maintaining attention to detail and meeting tight deadlines.Experience with budget management and resource allocation in a project context.Knowledge of data privacy and compliance requirements relevant to multi-channel solutions.Domain Areas:ChannelsDigital platforms and CRMOpen and Core BankingInsurance and healthcareProducts:HubSpot CRMContent management solutionsTealium/ other customer data platformsHave working experience one or more of the following tools:Jira, ConfluenceSQL, XMLMS Visual StudioCollaboration and Design toolsIdeally, you’ll also have experience in one or more of the following:Ability to deal with ambiguity and uncertaintyConducting Workshops and interviewsWhat working at EY offersWe offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:Support and coaching from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAll our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:PensionMaternity & Paternity leaveDiscounted health insuranceBike to work SchemeWeb Doctor - Free unlimited online GP consultations for you and your familyRecognition AwardsThe purchase of additional annual leaveCash incentives for referralsHybrid WorkingFree Gym membershipTECH MBA paid by EYTravel PassWellness rooms Available in some officesEY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.About EYAs a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.Inclusion & DiversityWe hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.
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