This new hotel opening in city centre will combine luxury, comfort and exceptional service to offer a unique experience for both business and leisure travellers.They now seek a dynamic and experienced General Manager to oversee all aspects of the pre-opening, playing a key role in the set up and launch of the hotel, and then to continue to lead overall operations post-opening, driving guest satisfaction.
Pre-opening responsibilities:
* Lead the pre-opening process, coordinating with contractors, suppliers and stakeholders to ensure all timelines are met
* Implement required software and management solutions for effective management of the hotel
* Oversee the setup of all operational departments, including front desk, housekeeping, food and beverage, and maintenance
* Collaborate with the HR department to recruit, train and develop a high-performing team to deliver exceptional service from day one
* Establish operational procedures, service standards and health and safety protocols
* Collaborate with the marketing team to plan and execute the hotel's launch strategy
Post-opening responsibilities:
* Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and guest services
* Using booking and management tools, interpret business analytics into a meaningful strategy to improve performance
* Develop and implement strategic plans to drive occupancy, revenue and overall guest satisfaction
* Lead, train and motivate the hotel team to ensure exceptional service and guest experience
* Manage budgets, financial reports and ensure profitability while maintaining quality standards
* Ensure compliance with health and safety regulations and hotel policies
* Foster a positive work environment that encourages teamwork and personal development
* Collaborate with marketing and sales teams to promote the hotel and attract new guests
* Build strong relationships with guests and ensure their needs are met promptly and professionally
The ideal candidate:
* Proven experience as a Hotel Manager / General Manager or equivalent senior hospitality management role
* Strong leadership, communication and organizational skills
* Demonstrated ability to manage budgets, control costs and drive profitability
* Knowledge of hotel management software and industry best practices
* Ability to work under pressure and handle challenging situations
* Flexibility to work varied hours, including weekends and holidays
* Hotel opening experience an advantage
* Performance-based bonuses
* Supportive and dynamic work environment
* Career development opportunities in a growing company
* Employee discounts and further benefits
If you are a proven hotel General Manager looking for the opportunity to shape the future of a new hotel in Dublin, we’d love to hear from you!
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