Senior Customer Service Representative
We are seeking a skilled and enthusiastic individual to join our team at Knock Airport Location as a Senior Customer Service Representative.
Key Responsibilities:
* Direct interaction with customers at the beginning and end of rentals.
* Processing of rentals upon customer arrival.
* Counter sales and handling vehicle handovers.
* Assisting clients with their luggage and vehicle controls.
* Ensuring all vehicles' pre-rental damage is digitally recorded and assigned to each client.
* Inspecting vehicles at return for fuel level, damage, etc.
* Recording all vehicle damage according to company procedure.
* Issuing receipts and assisting with parking, refueling, and vehicle preparation.
Requirements:
* Fully qualified driving license is mandatory.
* Enthusiasm, flexibility, and commitment to customer-focused service.
* Sales or hospitality experience is desirable.
* Able to work in various areas of the branch as required.
* Pleasant and professional manner.