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Colleague Relations (HR) Assistant - 39 hours - Stafford Fulfilment Centre - North Park Business Park, Dublin
Client:
Pets at Home Group Plc
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
207e9312660f
Job Views:
91
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
Description
Colleague Relations (HR) Assistant
At Pets, our aim is to give the nation’s pets what they need to be at their ball-chasing, tail-wagging best. We are motivated to find the best talent in the Logistics & Distribution industry. Right now, we are looking for a Colleague Relations (HR) Assistant to join our People at our Fulfilment Centre in Stafford.
The Role
The Colleague Relations (HR) Assistant manages communications, performs administrative tasks, supports meetings, maintains records, assists with absence management, handles simple cases, oversees occupational health referrals, and participates in projects. They balance resolving issues independently and escalating them when necessary. You will be working closely with the Colleague Relations Advisors and People Relations Lead.
Key Responsibilities
* Manage the colleague relations inbox ensuring case allocation and timely responses to emails.
* Understand when to take responsibility to resolve issues and when to escalate to Colleague Relations Advisor or People Relations Lead.
* Admin Tasks: electronic filing, scanning paperwork, and shredding paperwork.
* Support hearings and meetings as note takers on occasions.
* Create new and maintain all ER cases onto HEAT (Case management system) ensuring records are up to date and documented accurately in all ER activities.
* Maintain the IDGA case trackers for warehouse and transport ensuring records are up to date and documented accurately.
* Assist with the absence management process sending welcome back to work interviews to managers to conduct meetings with colleagues, create daily absence statistics.
* Manage the less complex cases (AWOLs and Probations) with support from Colleague Relations Advisors.
* Maintain the occupational health referral process.
* Opportunity to be involved in project work as required.
What you will bring
* Team player who respects and adheres to our business values, naturally demonstrating our core behaviours.
* Driven to do your best in all situations.
* Help create a friendly and supportive working environment.
* Strong collaborative team player.
* Excellent organisational skills and attention to detail.
* Strong communication and interpersonal skills.
* Show initiative.
* Manage your time effectively.
* Work under pressure and meet deadlines.
* Good problem-solving skills and diplomacy.
* Sound administrative and IT skills.
* Self-motivated and enthusiastic.
* CIPD Level 3 qualified or working towards this qualification is preferred but not required.
What you will get in return
* Attractive rates of pay.
* Annual Leave (including Bank holidays), with an increase after 2 years continuous service.
* An extra day’s holiday when it is your birthday.
* Personal Health Insurance scheme (if in Pension Scheme).
* Life assurance.
* 20% Pets at Home discount scheme after 12 weeks service.
* Pets’ “Treats” voluntary benefits package.
Please note that we reserve the right to close this job advertisement prior to the stated closing date if suitable candidates are identified. We encourage interested applicants to submit their applications promptly.
“Pets just see people. They are not biased, and they do not discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience do not perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
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