Telesales & Customer Service Representative
We are seeking a highly skilled and motivated Telesales Agent to provide exceptional customer support and administrative services to our clients.
Key Responsibilities:
* Handle high volume inbound and outbound calls, emails, and web chats efficiently.
* Provide empathetic and confident customer service.
* Deliver consistent performance through adherence to processes.
* Work within a team to meet and exceed individual and team performance targets.
Requirements:
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Strong analytical and problem-solving skills.
* Experience in customer service or sales preferred.
What We Offer:
* Hybrid working model.
* Extensive training and development opportunities.
* Internal career progression opportunities.
* Employee assistance program.
* Bike-to-work scheme.
* Free parking on-site.
Why Join Us?
As a valued member of our team, you will play a crucial role in delivering customized business process outsourcing solutions to our clients. You will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.