Join our fabulous team at the Farnham Estate Spa & Golf Resort as Accommodation Supervisor!
We are currently seeking Accommodation Supervisors to join the team at Farnham Estate. The role of our Accommodation Supervisors ensures the highest standard of customer service by providing a friendly and efficient service to all customers and inspiring your team to do likewise.
Role/Responsibilities:
1. Plan, organise and monitor the workload of all accommodations assistants in order to provide a quality service to all customers.
2. Ensure that all your team report for duty on time and are in proper uniform.
3. Organise training for new recruits.
4. Liaise with maintenance on a daily basis and ensure that maintenance is being carried out as required.
5. Assist the Accommodation Manager in drawing up scheduled cleaning programs i.e. shampooing of carpets, general cleaning, furniture cleaning or any other programmes.
6. Maintain an economical stock of guest and housekeeping supplies and prepare requisitions for replenishment of the same.
7. Maintain the standard linen stock at all times.
8. Co-ordinate the lost property department and review same on a regular basis.
9. Inspect premises, guest rooms, linen stores, toilets and other areas daily to ensure the Hotel’s standards of housekeeping are maintained by all employees.
10. Attend departmental Managers meetings in the absence of the Accommodation Manager.
11. Be familiar with Health, Safety and Fire Regulations within the Hotel and ensure that all your staff are familiar with the same.
12. Have full knowledge of and be able to act on Fire Evacuation/Emergency Procedures, ensuring that your staff understand the same.
Requirements:
1. Ideally previous experience in a similar role.
2. Ability to deliver very high standards through their team.
3. A willingness to progress their career.
4. Excellent organisational and planning skills.
5. Must be available to work evenings and weekends.
Perks and Benefits of working at Farnham Estate Spa & Golf Resort:
1. Very competitive salary.
2. Free Car parking.
3. Complimentary, high-quality meals on duty.
4. Career progression opportunities across the Windward group.
5. Employee Assistance & Digital Wellness Programmes.
6. Discounted room & dining rates in Windward properties for you as well as friends and family.
7. Training and development opportunities dedicated to your development including E-Learning platform.
8. Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days.
9. Refer a friend Scheme.
About Windward Management:
Farnham Estate Spa & Golf Resort is managed by Windward Management, a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Company Culture:
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance.
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