Post Date : 14-Jun-2024Close Date : 30-Jun-2024 Job Title: Operations Assistant Reporting To: Head of School or nominee Location: 123 St Stephens Green, Dublin 2
School (or department): School of Nursing and Midwifery Contract type/duration: Maternity Leave Cover
Closing date for applications: 30th June 2024 About the post: We are looking for a highly motivated individual for the role of Operations Assistant within our Operations Team. The successful candidate will work within the expanding School of Nursing & Midwifery managing the student journey from application to graduation and beyond along with ad-hoc projects and events that take place within the School. Job Responsibilities
• This role entails end to end student journey management from initial point of contact to graduations and alumni assistance, the successful candidate will;
• Coordinate the logistical and operational support for multiple programmes
• Managing and developing advertising material for courses
• Managing programme applications and student admissions including verifying professional & education qualifications
• Managing and hosting registration and induction events for new students.
• Managing online assessment submissions, written examinations, various other forms of assessments and collating and delivering student results.
• Work closely with the Student Fees office to ensure timely fee payments and the management of students in arrears.
• Management of Virtual Learning Environments (Moodle), including module and user management
• Manage student progression through the Schools student management system
• Develop regular reports for internal and external key stakeholders and partners
• Development of examination boards and student transcripts
• Work closely with Programme directors to ensure External Examiners receive student data and reports as required
• Supporting programme directors with timetabling needs and booking of rooms
• Assist in the running of the annual Graduation ceremony, including inviting students, ordering parchments and event management on the day.
• Assist in the management of the School's alumni database and alumni communication strategy
• To manage ad-hoc events which take place in the School including but not limited to; master-classes, open evenings and guest lectures
• Ensure all media meets RCSI branding guidelines
• Assist in actively marketing the School to the target audience
• Assist and develop online media management and online presence
• Undergoing programmes of training and development as may be required from time to time
• Performing such other duties as may be required from time to time Knowledge & Experience – ( Essential):
• Strong organisational and administrative skills with the ability to focus on and produce results and prioritise objectives
• An effective communication style appropriate to audience and situation
• Strong results focus combined with excellent attention to detail
• Excellent customer service capabilities
• Strong, practical and adaptable IT skills
• Advanced MS Excel, Word and PowerPoint knowledge
• Flexibility to work in a changing environment
• The ability to work on their own initiative as well as in a team environment We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we'd love to hear from you. Employee Benefits RCSI make sure you have the resources you need to thrive by offering a wide range of benefits in areas including time away, finance, community, health, and well-being and insuring your financial future. Below are some additional benefits available to you as an RCSI employee:
• 26.5 annual leave days (20 days annual leave, plus an additional 6.5 Privilege days)
• Flexible/hybrid working options for colleagues across many roles
• Additional leave options incl. paid maternity leave, paternity/parental leave, study leave
• 7% Employer pension contribution
• Onsite gym €10 per/mth incl. classes and PT sessions
• Childcare support 20% discount at Giraffe
• Free eye test and annual flu vaccination
• TaxSaver commuter tickets and Bike to Work schemes
• A site sustainability team focusing on the environmental initiatives; Green Campus Initiative '
• Competitively priced café and restaurant
• Equality, Diversity & Inclusion forums, and network groups
• Employee assistance programme with Spectrum Life
• Learning and Development training programmes incl. LinkedIn Learning for career progression
• Discounted services incl. GP visits, 10% off dental, staff parking, mobile tariffs, Group Scheme discount on numerous brands
• Sports and social club incl. yoga, Pilates, fitness classes, Zumba, running club, social evenings, Summer BBQ
• Ticket Draws for events including; Rugby, Taste of Dublin, Dublin Horse Show, theatre, music & comedy events