This Corporate Services organisation in Dublin 2 is currently seeking an experienced Credit Control Manager to lead the credit control function. This is a fast-paced role in managing our cash operations and ensuring the collection and allocation of client payments.
Responsibilities:
* Manage large client base and ledger.
* Maintain and improve debtor days.
* Minimise bad debt by implementing efficient and effective practices.
* Liaise with Department managers to ensure timely collection of outstanding debt.
* Liaise with clients and internal departments on any accounts receivable queries and ensure that they are resolved in a timely manner.
* Weekly and monthly cash receipts reporting.
* Weekly and monthly debtor & KPI reporting.
* Ensure that customer requests for copy invoices and statements are sent to customers in a timely fashion.
* Implement effective credit control processes across the firm while promoting a best practice ethic.
* Proactively contact clients and internal contacts for prompt collection or resolution of queries.
* Take ownership in resolving issues/queries around unpaid invoices - escalate where necessary, monitor progress and pursue until resolved.
* Work with cash applications team to ensure payments are posted correctly and promptly.
* Maintain up to date and accurate client correspondence/contact activity.
Requirements:
* Minimum 6 years’ experience as a Credit Controller.
* Proficiency in Microsoft Office including Excel and Word.
* Excellent time management skills – ability to work within tight reporting deadlines.
* Excellent client management/relationship skills.
* Ability to influence prompt payment.
* Self-motivated, creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
* Must have attention to detail with an eye for accuracy.
* Be willing to complete ad hoc tasks and projects as they arise.
* Flexible and responsive to changes that may arise as the role develops.
* Willing to work co-operatively with others to achieve common objectives.
* Ability to prioritise and manage a challenging workload whilst maintaining a high level of client service and satisfaction.
* Excellent interpersonal & teamwork skills cultivating long term relationships at all levels in the organisation.
* Ability to work under pressure in a fast-paced dynamic environment demonstrating success at reducing aged debts & improving cash collection.
Full time permanent role. Role will initially be office based and hybrid after initial training period. Salary €60k plus excellent benefits package.
To apply please mail in your CV via the web link or call us on +353 1 6633030 and quote job reference #RM19063.
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