As an Account Manager, your pivotal role is crucial to the business's success. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base.
Why Work with Us
We are a people-first organization where colleagues are at the forefront of our business. The customer is at the heart of everything we do. We offer flexible working options to support a healthy work-life balance. We strive to excel in every aspect and nurture individual career paths within our business.
Key Responsibilities
* Creating strong leads and opportunities for ECP channels, ensuring compliance across all marketing and promotional activity.
* Identifying existing, lapsed, and new business opportunities within branch-specific geographical areas.
* Conducting customer account reviews with the branch management team, focusing on KPIs and potential opportunities.
* Developing positive and professional working relationships with key internal stakeholders while maintaining a comprehensive understanding of the automotive aftermarket.
* Acting as a key member of the ECP Business Development Team, demonstrating standards, behaviors, and values to drive effective teamwork.
* Participation in regional business-specific customer events.
* Attendance at national and local training events.
Working Hours
40 hours per week, Monday to Friday, 8am to 5:00pm.
Skills and Experience
* Excellent communication skills to develop customer relationships and drive customer connectivity.
* High levels of focus, energy, and drive.
* Good business acumen.
* Delivering best-in-class service to establish customer experience excellence.
What We Offer
* Cycle to work scheme.
* 22 days annual leave + Bank Holidays.
* Genuine career progression.
* Access to a 24-hour Employee Assistance Programme.
About LKQ Euro Car Parts
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. We lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.