Join to apply for the Housekeeping Manager role at Glenlo Abbey Hotel & Estate.
Glenlo Abbey Hotel & Estate sits on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 73 Guest Bedrooms including 6 Suites, 11 Luxury Self-Catering Lodges, Meetings & Events spaces from 2 guests to 220 guests, River Room Restaurant, Palmers Bar & Kitchen, 2AA Rosette Pullman Restaurant (an original Dining Carriage from the Orient Express), Glo Spa & Wellness, and a GUI accredited 9-Hole Championship Golf Course and 21 Bay Driving Range.
Currently, we have an exciting vacancy for a Housekeeping Manager to join our award-winning team on a Full-time basis. The Housekeeping Manager will ensure that all rooms and public areas of the hotel are maintained to 5-star standard, overseeing and developing the accommodation team.
Responsibilities
* Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
* Carry out room checks to ensure that Housekeeping standards are followed at all times.
* Monitor and oversee the Hotel laundry to ensure that output is kept in line with needs.
* Ensure that staffing is adequate in all areas.
* Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
* Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
* Keep Housekeeping Storerooms and any areas used by Housekeeping clean and tidy at all times.
* Ensure that all public areas are cleaned and well maintained.
* Manage all lost property including logging and following up with Guest queries.
* Complete a handover at the end of your shift to ensure awareness of any issues that need to be followed up.
* Manage the payroll system Alkimii, ensuring rostering targets are met.
* Follow high levels of security in relation to the control of master keys and guest bedrooms.
* Maintain an up-to-date maintenance log and prioritize issues, assigning tasks to the Maintenance Department.
* Identify opportunities for resources and facilities to be shared between the properties and implement best practices.
* Participate actively in all elements of the recruitment of departmental employees.
* Carry out appraisals with staff on a regular basis.
* Plan staff holidays and lieu time effectively.
* Establish and maintain the highest standards of cleanliness in all rooms and public areas.
* Create routine cleaning plans to maintain all furniture, fittings, carpets, and coverings at the highest standard.
* Ensure high standards of linen maintenance and regular supply.
* Ensure effective communication with Front Office departments to support maximum efficiency of both bedroom letting and servicing.
What We Offer
* Competitive Salary
* Meals whilst on duty in our employee restaurant
* Complimentary provision of uniforms
* Excellent Employee discount in all MHL Hotels and SLH Worldwide.
* Health & Wellness Benefit
* Employee Recognition Awards
* Career Progression
* Recommend a Friend scheme
* Travel and Bike to Work Tax saving Scheme
Shift Work & Flexibility Are Required In This Position.
About the MHL Hotel Collection
MHL group is a renowned portfolio of well-known, high-profile Hotels throughout Ireland. Our core business revolves around our exceptional people. We provide a comprehensive onboarding, upskilling, and professional development process.
Guided through this process, you will be introduced to management relevant to your new role and to our business.
Skills
* Attention to detail
* Luxury Accommodation Standards
* Team Motivation
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Laundry and Drycleaning Services
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