Position: Full-Time Customer Service Manager
Working Hours: 42 hours per week
Key Highlights:
* Competitive Annual Salary: 33,000eur - 36,000eur
* Full-Time Position
* Immediate Start
* Comprehensive Company Pension Scheme
Primary Responsibilities:
As the Customer Service Manager, you will play a crucial role in ensuring a smooth and effective checkout process for our valued customers.
Your responsibilities will include:
* Checkout Operations Oversight: Supervising daily checkout activities, managing cash, point-of-sale systems, and customer interactions.
* Team Leadership: Providing guidance and oversight for checkout personnel, including training and continuous support.
* Customer Service Excellence: Upholding consistently high standards of customer service.
* Cash Handling Precision: Managing cash transactions with precision, processing payments, and ensuring accurate reconciliation of cash drawers.
* Inventory Management Support: Collaborating on inventory control and product pricing initiatives.
* Problem Resolution: Promptly addressing customer inquiries and skillfully resolving issues or complaints in a professional manner.
* Compliance Assurance: Ensuring strict adherence to company policies and procedures.
Additional Requirements:
* Preferred experience in retail or customer service roles.
* Demonstrated strong leadership and interpersonal skills.
* Exceptional communication abilities.
* Meticulous attention to detail and accuracy in cash handling.
* Ability to thrive in a dynamic and fast-paced environment.
If you are a dedicated and enthusiastic professional excelling in a customer-centric setting, we encourage you to submit your application. Join our client's grocery store as a Customer Service Manager and become a valued team member committed to delivering exceptional service in a spacious retail environment.
Job Categories: Full-time, Permanent
Salary: 33,000.00eur - 36,000.00eur per year
Benefits:
* Company pension
* On-site parking
* Work Location: On-site