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Choice Stores is a leading retailer known for its commitment to quality, value and outstanding customer service, whilst creating a positive, supportive environment for our teams. As we continue to grow, we are looking for a proactive and motivated Team Leader to join our team. This role is perfect for someone with a strong leadership spirit and a desire to take their retail career to the next level.
What we offer:
Competitive salary and incentives
Opportunity for career growth and development
Education opportunities
A dynamic and support work environment
Employee Assistance Programme
20 days annual leave
Cycle to Work scheme
Key Responsibilities:
Lead, motivate and support the team to ensure targets are met and exceeded
Provide hands on coaching and guidance to team members, ensuring high standards of customer service
Assist in daily store operations, including stock replenishment, merchandising and store layout
Act as a point of contact for customers, resolving any issues or complaints with professionalism and efficiency
Support in staff recruitment, training and performance management
Drive sales initiatives, promotions, and instore activities to maximise business performance
Help maintain a positive, energetic and collaborative team environment
Ensure store compliance with health, safety and company policies
Requirements:
Previous retail experience, with some leadership or supervisory experience ideally in a FMCG/Big Box retail setting
Strong communication and interpersonal skills, with the ability to inspire and lead a team
A proactive, positive attitude and ability to take ownership of tasks
Exceptional customer service skills with a passion for retail
Strong organisational and problem solving abilities
Ability to handle multiple tasks and manage time effectively
Flexibility to work early mornings, evenings and weekends
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