Job Description:
The Junior Parts Coordinator plays a crucial role in driving the growth of the spare parts business within our department.
This position involves identifying customer requirements, recommending critical spare parts, and ensuring timely availability to meet customer needs.
The Junior coordinator collaborates with various teams to optimize inventory and enhance customer satisfaction.
Key Responsibilities:
* Contribute to the growth and development of the parts business.
* Support customer enquiries to identify parts and prepare quotations.
* Process and manage part orders.
* Collaborate with internal departments and suppliers to ensure timely attention for offers and orders.
* Stock control and demand forecasting.
* Contribute to continuous improvement and improving the customer experience.
* General administration duties.
* Responsible for tracking and reporting on key department metrics.
* Performing other related duties as assigned.
Requirements:
* A third level degree qualification, or trade, in a relevant discipline or suitable experience (engineering is preferred).
* Prior experience in a customer focused environment an advantage.
* Proficient with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
* Experience working with an ERP system an advantage, i.e., SAP, Infor.
Competencies:
* Planning and organising.
* Strong decision-making and problem-solving skills.
* Strong verbal and written communication skills to effectively collaborate and interact with team members, management, and customers.
* Customer orientated.
* Ability to multitask and prioritize.
* Proactive attitude.
* Flexibility to self-learn and improve.
* Have a careful, conscientious, and methodical approach.
Benefits:
We offer a competitive salary $50,000 - $60,000 per annum, pension scheme, training and development opportunities, subsidised canteen, retailer discounts, travel opportunities, sports and social club, cycle to work scheme.