Server Responsibilities
We are seeking a professional Server to join our team at {company}. As a Server, you will be responsible for providing excellent customer service and ensuring that every guest has a memorable dining experience.
* Greet and escort customers to their tables in a friendly and efficient manner.
* Present the menu and provide detailed information about our dishes when asked, including portion sizes, ingredients, and potential food allergies.
* Prepare tables by setting up linens, silverware, and glasses, and inform customers about our daily specials.
* Offer menu recommendations upon request and upsell additional products when appropriate.
* Take accurate food and drink orders using a POS ordering system or by memorization.
* Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
* Communicate order details to the Kitchen Staff and serve food and drink orders promptly.
* Check dishes and kitchenware for cleanliness and presentation, and report any problems to the management.
* Arrange table settings and maintain a tidy dining area.
* Deliver checks and collect bill payments from customers in a courteous and timely manner.
Requirements and Skills:
* Proven work experience as a Waiter or Waitress is essential.
* Hands-on experience with cash registers and ordering information systems (e.g. Revel POS or Toast POS) is required.
* Basic math skills are necessary for handling cash and credit transactions.
* Excellent presentation skills, attentiveness, and patience are essential for providing top-notch customer service.
* Strong organizational and multitasking skills are necessary for working in a fast-paced environment.
* Active listening and effective communication skills are crucial for ensuring seamless interactions with guests and colleagues.
* Team spirit and flexibility to work in shifts are also required.
Familiarity with food safety training is a plus, but not mandatory.