Administration and Customer Support Executive, Pouladuff, Co.Cork
Full Time
21st of March 2025
Responsibilities
Corrib Oil are delighted to announce an exciting opportunity to join our growing company as an Administration and Customer Support Executive in our Fuel Card office located in Pouladuff Road, Cork.
Benefits:
* Competitive pay rates.
* Discounts on fuel and in-store purchases.
* Career progression opportunities, including internal promotions and further education.
* Company pension scheme.
* Bike to Work Scheme.
* Access to our Employee Assistance Programme (EAP) for well-being support.
Key Responsibilities:
* Setting up new Fuel Card Accounts.
* Issuing New and Replacement Fuel Cards.
* Weekly Pricing Communication to Corrib Oil Fuel Card Customers.
* Monitor Usage limits to Corrib Oil Standards and Credit Control Policy.
* Managing Fuel Card Customers Online Portal.
* Monitoring Corrib Oil Fuel Card Payment Terminals.
* General Customer Queries in relation to their Fuel Cards and Accounts.
* Provide Technical Support to Customers.
Additional Requirements:
* Minimum 2 years’ experience in a similar Administration and Customer Support role.
* Proficiency in Microsoft Office, particularly Excel & Outlook.
* Excellent telephone manner is essential.
* Proven track record of delivering to tight deadlines.
* Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Corrib Oil.
With over 35 years of success in the Retail and Oil Distribution sectors, we are committed to supporting career progression and fostering a positive and dynamic work environment.
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