Main purpose of the job:
To supervise and ensure the smooth and efficient cleaning and servicing of the premises - its rooms, bathrooms, corridors, public areas and toilets, presenting a clean fresh environment to approved standard for the guests; in laundry work, to ensure the cleaning and laundering of all hotel linen to a suitable standard. This role may include practical housekeeping tasks as required
Main responsibilities of Accommodation / housekeeping supervisor
* To communicate with reception staff at beginning of shift for guest requirements, group arrival times and throughout shift re room readiness and any additional items that may be required for guest bedrooms.
* To designate jobs to housekeeping staff and ensure all are aware of their daily duties.
* To ensure adequate staff are on duty to service number of rooms in use and laundry.
* To check the laundry is serviced to the appropriate standard; and to check all bedrooms in your section are serviced to the appropriate standard and if not to communicate necessary amendments to staff.
* To carry out stock audits and order additional items for rooms as needed. Maintain par stock of bedroom toiletry products and ordering additional supplies where necessary.
* To carry out any additional duties notified to you by management concerning accommodation services and general cleaning projects.
Requirements of Accommodation / housekeeping supervisor
* Fluent level of spoken & written English
* Demonstrated history of relevant experience in hospitality industry
* Great organisational & time management skills
* Good interpersonal skills and ability to delegate
* Attention to detail
Benefits to Accommodation / Housekeeping supervisor
* Competitive rates of pay
* Friendly & professional work environment
* Career progression opportunities
* EAP
* Discount across RCOI & OIH brands
* Free Parking
* Staff meals on duty
Full job description available upon request