Dromoland Castle, one of Ireland’s most prestigious 5* Hotels is currently recruiting for the position of Sales Executive. The ideal candidate will encompass strong planning & organisational skills along with interpersonal and a self-motivational mindset. The ideal candidate would thrive on becoming an integral member of the Dromoland Castle Sales Team.Please note that this position requires flexibility as you may be required to work 5 shifts over 7 days, including weekends.
The role of Sales Executive will involve:
* Handle enquiries from potential clients about meeting spaces, accommodations, and event bookings, directing each enquiry to the appropriate sales team member
* Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings
* Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty
* Assist in coordinating logistics for FAM trips & site inspections for all market segments
* Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement
* Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities
* Provide administrative support to the Sales & Events teams, including preparing documents and presentations as needed
* Maintenance of Dromoland Castle listing on partner sites, updating fact sheets across multiple sites on a quarterly basis with any new information on rooms, F&B, Activities etc
* Assisting with Site Inspections, sourcing new unique ideas for Gifting, idea generation for bespoke itineraries
* Oversee the Site inspection list and share with all team members each week
* Assist team on post Sales Trip / Tradeshow follow ups with targeted messaging to Luxury Leisure and MICE Agents.
* Annual Leave resource for wider team members when out of the business
* Update Corporate databases and review check ins to identify new and existing corporate contacts for Sales.
* Compile monthly room night & rev reports in conjunction with Commercial Manager
* Ensure the Sales PowerPoint presentations are market and segment specific
* Work with the Sales & Events team in conjunction with the Marketing team to compile the existing and new collateral opportunities for each business segment
Requirements:
* A minimum of 2 years experience in same role.
* Ability to handle multiple projects simultaneously, working both independently and within a collaborative team in a dynamic, fast-paced environment.
* Strong verbal and written communication skills.
* Must be well organised and have a high level of service standards and ability to work under pressure.
* An ability to work on your own initiative or as part of a team.
* Have a friendly, chatty and outgoing personality.
* High level of verbal and written English.
* 100% computer literacy, to include Microsoft packages (word, excel, outlook etc) & MOPOSA.
Benefits:
* Free Leisure Centre Access
* Pension Scheme after 6 months
* Sick Pay Scheme
* Company Events
* On Site Parking
* Wellness Programme
* Training & Development Programmes.
* Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel
* Dromoland Castle Hotel is certified as aGreat Place To Work
Work Authorisation:
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Skills:
Sales Executive Hotel
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