PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be.
Within Group Operations, the BI & Automation team undertake a critical role in supporting the design and implementation of the business strategy for the division, working with key stakeholders within the business and across the Group.
The purpose of the Lead Data Analyst role is to work with teams across the Operations division to identify and build data and reporting solutions that will give people the information they need to carry out their business processes efficiently and effectively.
Your Team:
The BI team consists of seven data analysts (three senior, four junior) and is supported by other analysts in the Operational Transformation department.
Work on the team falls under the headings of projects, recurring activity (e.g.
monthly packs, regulatory reporting) and ad hoc tasks.
Provides Data/Reporting/Analytics practical support for:
MI reporting for teams and business areas (stock & flow / productivity / cohort analysis etc.)
Supporting business areas within Group Operations (Customer Operations / Collections & Recoveries / Complaints & Resolution / Payments and Financial Crime) Analysis and data support for transformation projects Reporting for Snr Management / external bodies (Central Bank / Oireachtas committees) Ensuring the timely and accurate delivery of regulatory reporting (COBR, SFS, QMAR, DDMT, MAIAS) Support for Robotics Team where database element required in RPA solution End user computing support for `tactical solutions?:
case management systems / lettering solutions / workflow management.
Responsibilities:
Work closely with business stakeholders to understand their processes and help identify and define new reporting and data solutions.
Design and delivery of data solutions and taking the lead on critical projects.
Support the change in enhancing the existing reporting infrastructure, methods, automation and reporting tools.
Lead and coach/mentor a team of data analysts providing guidance, support and professional development opportunities.
Analyse research to gain insights into the business strategy, and inform ongoing development and project delivery.
Essential Requirements:
Excellent SQL and database skills (e.g.
MS SQL Server, Teradata).
Have several years?
experience working in a reporting environment, developing/designing reports and analysing complex data.
Experience of working with large amounts of data from multiple sources including structured / unstructured data; legacy systems etc.
Several years?
experience working in a reporting / data solutions team delivering projects.
Talented in presenting data visually to different types of audience (senior / junior / technical / non-technical) to communicate the message effectively.
Relevant 3rd Level qualification in a related field (Data Science / Computer Science) is an advantage - but hands on experience will also be recognised.
This is a Permanentposition based in PTSB's head office, St Stephen's Green Dublin (Hybrid option available within the Republic of Ireland).
Is this you?
Please apply online on our website or via the apply link of this role.
Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application.
We reserve the right to draw up a shortlist for interview.
The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion.
We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.