Routing Systems Engineer
Job Overview
We are seeking an accomplished Systems Engineer to join a leading insurance firm.
This role requires strong Genesys experience and plays a pivotal part in pioneering an adaptive ecosystem that optimizes the entire lifecycle.
Key Responsibilities
* Pioneer and develop a collaborative ecosystem to optimize every aspect of the lifecycle.
* Collaborate with cross-functional teams to design, build, and deploy complex systems.
* Leverage expertise in data communication protocols, including Web, telephony, and other protocols such as HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP.
* Utilize knowledge of Docker and container-based development and deployment practices to ensure efficient and scalable system operation.
* Maintain and optimize Linux operating systems to ensure high performance and reliability.
* Develop and implement CI/CD pipelines utilizing tools like uDeploy and/or Ansible to streamline software development and deployment processes.
Requirements
* 6-9 years of experience in voice/digital environments.
* Strong background in Genesys solutions.
* Familiarity with data communication protocols and networking concepts.
* Proficiency in managing, configuring, and tuning Linux operating systems.
* Working knowledge of VoIP, SIP, and data applications/networking.
* Experience with CI/CD pipelines and automation tools.
About Us
We value collaboration, adaptability, and innovation. As a team member, you will have the opportunity to contribute to the growth and success of our organization while working on challenging projects that drive business outcomes.