Job Description Job Title: Digital Transformation Project ManagerReports to: Chief Information OfficerTerms:2-year Full Time Fixed termLocation:Head Office, Camden Street, Dublin 2Salary: Global band 6 (€54,500 - €62,286)Requirements: There may be some travel required.About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world's poorest countries.Concern's vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes.
Concern strives for a world free from poverty, fear and oppression.Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First.
We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.
Role Purpose: The primary purpose of this position is to help deliver Concern's digital transformation program.
Listening to and interacting with internal stakeholders, evaluating their processes and working with the IT team to implement solutions will help ensure the success of this transformation.
Responsibilities: To assist in the discovery, assessment, evaluation, and potential adoption of AI tools within Concern, ensuring alignment with strategic goals, fostering cross-departmental collaboration, and driving innovation to enhance operational efficiency and decision-making.
This role requires a proactive approach to identifying opportunities and implementing AI solutions that deliver measurable organisational value.In collaboration with internal stakeholders identify areas where improvements can be made and help devise solutions to enhance efficiency and effectiveness.Lead IT changes from initiation to completion, ensuring they are delivered on time, within scope, and within budget.Collaborate with stakeholders to define transformation objectives, requirements, and deliverables when required.Develop detailed change plans, including timelines, milestones, and resource allocation.Monitor workplan progress, identify potential risks, and implement mitigation strategies.Support change management processes to promote smooth transitions and the adoption of new procedures and technologies.Provide training and support to end-users to maximise the effectiveness of implemented solutions.
All staff are responsible for upholding and promoting Concern's values, including our workplace equality, diversity and inclusion, and safeguarding values.All staff are required to participate and contribute as necessary towards Concern's emergency response as and when required.
Role Holder Requirements:Required Minimum of 5 years of experience in IT change.A keen interest in leveraging technology to drive organizational impact and transformation.Proven experience in business analysis, change management, and training.Familiarity with a variety of AI tools including Microsoft Co-PilotStrong understanding of project management methodologies and best practices.Excellent communication, leadership, and problem-solving skills.Ability to work effectively in a fast-paced, dynamic environment.
Desirable Bachelor's degree in Information Technology, Computer Science, or a related field or a QQI Level 7.A working knowledge of Sharepoint and Microsoft's Power Platform as well as similar technologiesAn interest in how technology can help Concern deliver on its mission.PMP or other relevant certifications.