Description
Hitachi Energy has an exciting opportunity as a Customer Solution Engineer. You'll be working to support a team of Senior Engineers and will develop your commercial and technical skills across a broad segment and customer base.
This requires us to build pre-engineered solutions that could be adapted and customized to fulfil local customers' needs with reduced prime cost, time to market, and effort.
Responsibilities:
1. Face-to-face and/or remote sales to new or existing customers.
2. Assessing customer needs and suggesting appropriate products, services, and/or solutions.
3. Supporting the initial design and the creation of specifications for the solution using appropriate engineering tools and software.
4. Dealing with specialist supply chain to design to be fit for purpose.
5. Harmonisation and Homologation of Solutions making them fit for market.
6. Produce and maintain a mapping of which customers are present in which markets for which products, segmenting based on market characteristics.
7. Understand and articulate the regional and country regulatory environment as it affects the portfolio.
8. Interface with Grid-eXpand team and with Front End Sales to ensure harmonized account plans as required.
Background:
1. Engineering Degree (Mechanical or Electrical a plus).
2. Proven experience in product marketing and sales, preferably with a background in the product portfolio covered.
3. Strongly experienced team player (i.e., with cross-cultural, legal, and contractual implications).
4. Demonstrable experience in dealing with customers' specifications and typical requirements for the energy segment.
5. Successful proven track record of achieving and exceeding targets.
6. An in-depth knowledge and experience of the marketplace in which Hitachi Energy operates.
7. Customer-oriented, applying advanced communication skills.
Our vision is to deliver best practice project delivery through our Grid-eXpand portfolio and build a digital library of fully available pre-engineered sustainable solutions for the Irish market.
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