We are seeking a Customer Experience Specialist to work for a Craft Brewery based in Limerick.
WHAT WE OFFER Flexible schedule Salary between €30,000 and €35,000 gross per year depending on experience.
Additional bonuses based on individual and team performance, offering potential for increased earnings Permanent Contract RESPONSIBILITIES Act as the main point of contact for customer inquiries, feedback, and support related to the craft brewery.
Offer personalized recommendations on beer selections, brewery products, and upcoming events.
Manage online orders, reservations, and customer accounts for brewery merchandise and experiences.
Organize and host tasting sessions, brewery tours, and other events to educate and engage customers.
Collaborate closely with brewery staff to enhance customer satisfaction and loyalty through virtual platforms.
REQUISITOS MÍNIMOS Experience in customer service, hospitality, or related fields, with a track record of providing outstanding customer experiences.