Some of the perks you could enjoy include:
Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
Meals on duty
Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression
As an Assistant Food & Beverage Manager
We want you to be part of a great and diverse team working together to provide great support to the bar, restaurant and breakfast teams by facilitating open communication and demonstrating a positive commitment to your colleagues and to our customers.
Experience we expect:• Strong Operational knowledge Restaurants and Bars.• Background in branded restaurants is preferred – so you will understand how we work• Excellent Customer service skills, standards driven, good organisational skills• To be able to make decisions in a fast paced environment and to enjoy it• To be great at up-selling – anticipating customer needs as well as improving the bottom line• To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management• Ability to communicate to and motivate your team providing day to day leadership and direction
Your responsibilities will be:• To plan and ensure the cafe is ready for the days business – preparing for the morning/ afternoon meeting and sharing information with the team • Supervising the day to day operation and ensuring exceptional guest service.• To encourage the team to maximise sales opportunities • To ensure prompt resolution of customer complaints• To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!