Job Title: Retail Supervisor
About the Role
We are seeking an experienced Retail Supervisor to join our team in the Dublin area. The ideal candidate will have a proven track record in retail, sales or operations and be ready to step up to a leadership role.
Key Responsibilities
* Deliver exceptional customer service by actively mentoring and motivating store colleagues
* Effectively communicate business goals and objectives to colleagues
* IDentify commercial opportunities in your local area
* Manage cash and stock control, and ensure payroll and headcount budgets are utilized effectively
* Support with recruitment of store colleagues when required, and authorize refunds and exchanges
* Conduct performance appraisals, manage colleague performance, and support talent and succession planning
* Maintain excellent operational standards, following health and safety regulations to provide a safe environment for customers and colleagues
Requirements
* Experience in retail, sales or operations, with exposure to people management activities in a customer-facing environment
* Desire to support and mentor store colleagues, and be an authentic leader who builds an inclusive work environment
* Excellent communication skills, with ability to articulate messages clearly, listen to others, and engage with people
* Value innovation and trying new ideas, and recognize the importance of diversity of thought and backgrounds
Working Conditions
Full-time 39-hour contract, working 5 out of 7 days, every second weekend and Bank holiday required
Competitive salary €32-35k per annum, depending on experience