Retail Team Leader - Naas Choice Stores is a leading retailer known for its commitment to quality, value and outstanding customer service, whilst creating a positive, supportive environment for our teams.
As we continue to grow, we are looking for a proactive and motivated Team Leader to join our team.
This role is perfect for someone with a strong leadership spirit and a desire to take their retail career to the next level.
What we offer: Competitive salary and incentives Generous employee discount Opportunity for career growth and development Education opportunities A dynamic and support work environment Employee Assistance Programme 20 days annual leave Cycle to Work scheme Key Responsibilities: Lead, motivate and support the team to ensure targets are met and exceeded Provide hands on coaching and guidance to team members, ensuring high standards of customer service Assist in daily store operations, including stock replenishment, merchandising and store layout Act as a point of contact for customers, resolving any issues or complaints with professionalism and efficiency Support in staff recruitment, training and performance management Drive sales initiatives, promotions, and instore activities to maximise business performance Help maintain a positive, energetic and collaborative team environment Ensure store compliance with health, safety and company policies Requirements: Previous retail experience, with some leadership or supervisory experience ideally in a FMCG/Big Box retail setting Strong communication and interpersonal skills, with the ability to inspire and lead a team A proactive, positive attitude and ability to take ownership of tasks Exceptional customer service skills with a passion for retail Strong organisational and problem solving abilities Ability to handle multiple tasks and manage time effectively Flexibility to work early mornings, evenings and weekends