Are you looking for a new challenge to grow an exciting SaaS company as a Regulatory Reporting Analyst? Then continue reading…
Location: Ireland HQ – Maynooth (Hybrid)
Job Type: Full-Time (Hybrid)
Who We Are
AQMetrics is a leading provider of regulatory risk software to global financial institutions. Our SaaS platform is award-winning, and our range of products make regulatory risk management simple, secure, and globally compliant.
Why We Need You
We are expanding our business at pace and are rapidly developing our technology and geographical footprint. We’re looking for sharp, energetic and detail-oriented people passionate about IT.
What You Will Do
* Provide Level 1/2 support for Windows-based user systems, including managing user accounts and permissions in Google Workspace and Microsoft Azure.
* Troubleshoot hardware, software, and network issues across laptops, mobile devices and internal network.
* Assist in the support of Office/Microsoft 365 and basic Azure services.
* Document technical issues and resolutions to maintain accurate records.
* Participate in IT projects such as system rollouts, migrations, and hardware upgrades.
* Suggest and assist in the implementation of IT security and efficiency improvements.
* Track, update, and manage IT hardware inventory, ensuring all equipment is accounted for and well-maintained.
* Patch Management.
* Assist with IT Security Awareness training initiatives and Inductions.
* Assist with periodic audits related to ISO27001 and DORA.
* Hardware and software procurement.
* Laptop build and deployment.
What You Will Have
* 2+ years of experience in IT support in a Windows environment.
* Strong knowledge of Windows operating systems and Office/Microsoft 365.
* Knowledge of basic networking protocols (DNS, DHCP, TCP/IP).
* Exposure to Microsoft Azure/AWS with experience in user and service management.
* Relevant certifications such as CompTIA A+, Security+ or Microsoft Certified.
* Strong problem-solving skills, attention to detail and security focused.
* Excellent verbal and written communication skills.
* Ability to work independently and manage multiple tasks simultaneously.
* Effective documentation skills with the ability to create & maintain knowledge base articles.
* 3rd level qualification in Computer Science or related field.
* AWS Certifications.
* Microsoft Intune deployment and MDM.
* Evidence of continuous learning.
* Exposure to ISO27001 and DORA.
What We Offer
* Opportunity to be part of something special, AQMetrics is growing fast, and we want you to be part of our journey.
* People-centric culture.
* Employee Assistance Programme.
* Healthcare for employees and their families.
* Bike to Work scheme.
* Active social club with events throughout the year.
Apply Now
Ready to make an impact in RegTech? Join the AQMetrics team and take your career to the next level—apply today!
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