Job Summary:
The Senior IT Engineer will provide technical support to various production plants, with a focus on customer satisfaction. This role requires strong networking and server management skills, as well as the ability to identify and resolve risks.
Key Responsibilities:
* Support IT services across production plants
* Travel for installations and onsite support
* Identify improvement projects and implement changes
* Maintain IT security and compliance
* Monitor and manage backups and VMware infrastructure
* Provide outstanding customer service
Requirements:
* Customer-focused IT support experience
* Experience working in the IT industry
* Excellent communication and problem-solving skills
* Windows desktop and server experience
* VMware ESX and Active Directory experience (preferred)
Benefits:
* Bike-to-work scheme
* Company events and social activities
* On-site parking and flexible work arrangements
* Overtime opportunities and annual bonus