Job Description - Retail Store Associates and Stockers
The primary function of this role is to perform general store operational duties, including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.
Key Responsibilities:
* Greet and assist customers in a manner that maintains the highest level of customer service.
* Maintain and operate point-of-sale systems efficiently and accurately.
* Drive customer loyalty program participation, including sign ups and rewards processing at check-out.
* Participate in the freight flow process, including truck unloading, stocking, merchandise presentation, and recovery.
* Participate in furniture department operations, including carry-outs and display assembly as needed.
* Maintain the appearance of the store's interior and exterior to company standards, including light maintenance duties and cleaning.
* Perform daily front-end maintenance, including check stand cleanliness, replenishment of merchandise and supplies, and floor safety.
* Perform other tasks assigned by Store Leadership, such as cart retrieval, shrink control, and safety-related tasks.
Qualifications:
* Must be at least 16 years of age.
* Strong customer service and communication skills are required.
* Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.
* Prior retail experience is preferred.
* Previous experience operating a cash register is preferred.
* Ability to lift, carry, push, and pull a minimum of 50 pounds is required. Ability to unload freight, move product on and off of store shelves, walk, stand, bend, stoop, or kneel for long periods of time, and move freely throughout the store on a continual basis is required.
* Basic English literacy and math skills are required.
Equal Employment Opportunity:
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.