Job Description
Dromoland Castle, one of Ireland's most prestigious 5-star hotels, is seeking a Sales Executive to join their team.
Key Responsibilities:
* Handle enquiries from potential clients about meeting spaces, accommodations, and event bookings, directing each enquiry to the appropriate sales team member.
* Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings.
* Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty.
* Assist in coordinating logistics for FAM trips & site inspections for all market segments.
* Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement.
* Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities.
* Provide administrative support to the Sales & Events teams, including preparing documents and presentations as needed.
* Maintenance of Dromoland Castle listing on partner sites, updating fact sheets across multiple sites on a quarterly basis with any new information on rooms, F&B, Activities etc.
* Assisting with Site Inspections, sourcing new unique ideas for Gifting, idea generation for bespoke itineraries.
* Oversee the Site inspection list and share with all team members each week.
* Assist team on post Sales Trip / Tradeshow follow ups with targeted messaging to Luxury Leisure and MICE Agents.
Requirements:
* A minimum of 2 years experience in same role.
* Ability to handle multiple projects simultaneously, working both independently and within a collaborative team in a dynamic, fast-paced environment.
* Strong verbal and written communication skills.
* Must be well organised and have a high level of service standards and ability to work under pressure.
* An ability to work on your own initiative or as part of a team.
* Have a friendly, chatty and outgoing personality.
* High level of verbal and written English.
* 100% computer literacy, to include Microsoft packages (word, excel, outlook etc) & MOPOSA.
Benefits:
* Free Leisure Centre Access
* Pension Scheme after 6 months
* Sick Pay Scheme
* Company Events
* On Site Parking
* Wellness Programme
* Training & Development Programmes
* Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel