Join to apply for the Front Office Receptionist role at Dunboyne Castle Hotel & Spa
Job Description
Location: Dunboyne Castle Hotel & Spa, Maynooth Road
Join our fabulous team at Dunboyne Castle Hotel & Spa as a Front Office Receptionist. The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.
Role & Responsibilities
Your role with us will include:
* To complete duties as requested by the Night Manager
* Completing Front Office Receptionist duties
* Completing Check-ins & check-outs following hotel procedures
* To ensure security checks are completed on a nightly basis
* To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
* To ensure all room service calls are handled quickly and efficiently
* To maintain the upkeep and appearance of the lobby and main hotel entrance
* To perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays & sweeping
Requirements
* The ideal candidate will possess a minimum of 1 year experience in a customer service role.
* The ideal candidate must be available to work shifts through the night during the week, weekends and public holidays.
* The ideal candidate must be able to work five days per week.
Perks & Benefits of working at Dunboyne Castle Hotel & Spa
* A welcoming & supportive team environment
* Opportunities for development within the Hotel & wider Windward Group
* Meal on duty
* Refer a friend scheme
* Staff discounts throughout the Hotel & its sister properties
* Complimentary car-parking
* Employee Assistance Programme
* Digital Wellness Programme
* Competitive Salary & hourly rates
* Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
About Windward Management
Dunboyne Castle Hotel & Spa is managed by Windward Management, a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Desired Criteria
* Previous use of hotel property management system such as Opera
Required Criteria
* Minimum of 1 year experience in a customer service role
* Must be able to work a mixture of morning, afternoon and evening shifts, including weekends and public holidays.
* High level of computer skills
Closing Date Friday 28th February, 2025
Contract Type full-time
Salary Based on Experience
Seniority level Not Applicable
Employment type Full-time
Job function Other
Industries Hospitality #J-18808-Ljbffr