Are you a Czech and German speaker already in Ireland? You speak both languages?
This role is for you.
You will work for a leading provider of information technology, consulting, and business process outsourcing services dedicated to helping the world's leading companies build stronger businesses.
Your task will be content clarification – contacting businesses to verify contact details and ensure they are accurate.
Your Job
* Make decisions on what course of action needs to be taken to ensure correct information is displayed.
* Examples of corrective measures include calling up a B2B customer to verify the information and conducting additional online research.
* Make outbound phone contact with clients in a courteous, professional, and efficient manner.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
What We Are Looking For
We are looking for someone with:
* Fluency in Czech and German
* Experience in B2C or B2B calls
* Strong attention to detail to ensure quality of work
* An enthusiastic and positive attitude with a strong willingness to learn
* A good knowledge of the internet and associated technologies
* Experience in a professional work environment (Recent graduates welcome)
Offer
We offer a permanent contract with a competitive salary.
Additional benefits include:
* 25 days holiday per annum, pro-rata
* Tax saver ticket
* Bike to work scheme
* Life Assurance
* PMI Private Medical Insurance
* Relocation allowance
* And more...
This is an opportunity to work with one of the fastest-growing companies.