IT Support Engineer
eir evo talent is seeking an experienced IT Support Engineer for a 6-month day rate contract located in Naas. This is an onsite position that requires the candidate to have their own vehicle for occasional travel to other client sites, which will be fully expensed.
Responsibilities:
* Resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk.
* Documenting and communicating solutions to issues.
* Working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy and User Permissions.
* Dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk, including issues with local software, network connectivity, printing, PC performance, Mobile Phones, Audio-visual, Windows Updates, Printing, Releasing Emails or Websites blocked by an email or web filter.
Requirements:
* At least 4 years experience working in a Level-2 Helpdesk Role.
* Previous experience working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy, and User Permissions.
* Previous experience in dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk, including issues with local software, network connectivity, printing, PC performance.
* Previous experience in dealing with at least 3 of the following: Citrix, Mobile Phones, Audio-visual, VMWare, Windows Updates, Releasing Emails or Websites blocked by an email or web filter.
Eligibility:
* Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
Skill Requirements:
* Active Directory
* Windows 10 Desktop