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Deli Manager City Full Time, Dublin City
Client:
EUROSPAR Ireland
Location:
Dublin City, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
c4918c0de465
Job Views:
17
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
EUROSPAR PrendergastGroup based in Dublin City Centre requires a full-time experienced Deli Manager to join their amazing team.
Main purpose of position:
To ensure the fresh foods department is profitable, operates efficiently, effectively, and hygienically to ensure safe food commensurate with the highest standards of service and products.
Management Operational Responsibilities
1. Ensure standards are consistently implemented in terms of housekeeping, merchandising, presentation, and service to ensure safe food practices and eliminate cross-contamination.
2. Monitor and control all fresh food department budgets & overheads.
3. Manage product range and quality in store, to develop and deliver agreed sales, margins & profitability across the fresh food departments.
4. Manage new fresh food projects and the maintenance and development of existing concepts and promotions.
5. Participate in Fresh Food Department review meetings and ensure that all action points are carried out.
6. Manage the marketing and P.O.S material of menus, offers, and product range.
7. Plan and adapt to market trends and seasonality demands as they arise and implement within the department.
8. Ensure merchandising and product presentation is of the highest standard at all times.
9. Successfully achieve symbol group award through the store standards programme.
Customer Care
1. Ensuring consistent standards of excellence in customer service are provided at all times.
2. Ensure all customer service initiatives are in place & that all complaints are dealt with in accordance with the BWG protocol as per the BWG Food Safety Manual.
3. Implement the learnings from every customer complaint to prevent recurrences and as a training tool for continuous improvement.
Food Safety
1. Successfully manage the role as Food Safety Leader for the store.
2. Ensure an effective, up-to-date Food Safety Management System is in place and is compliant in meeting all HACCP regulatory requirements.
3. Ensure policies and procedures pertaining to fresh food departments are fully understood, implemented, and managed using the BWG Food Safety Manual.
Stock Management
1. Ensure effective stock control & rotation systems are in place so that quality and freshness of products are of the highest standards.
2. Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss through wastage, damages, out-of-date stock, etc.
3. Utilise stock effectively and efficiently to minimise and control fresh food waste, where waste occurs stock to be accurately recorded and discarded appropriately.
4. Ensure stocktakes are completed on an agreed schedule and that the correct stocktaking procedures are implemented in order to obtain an accurate and consistent departmental margin.
Employee Relations & Management
1. Achieve department success through fostering strong relationships with the fresh department staff through positive communication, engagement, and delegation.
2. Ensure all appropriate training is completed by team members and where applicable refresher training is provided.
3. Develop all team members to their strengths and full potential to the mutual benefit of the individual, the team, and the business.
4. Assist in the recruitment, selection, and onboarding process so that the department consistently delivers the desired standards.
5. Rostering and general management of staff.
6. Ensure employees comply with all current food safety regulations & control systems in accordance with the BWG food safety manual.
7. Ensure that all staff are knowledgeable in the product range, adhere to planograms, and follow departmental procedure.
General
1. To work collaboratively with Management and all store employees in achieving department & store objectives.
2. To undertake other additional duties as may be assigned by Management.
We Offer:
1. Employee Assistance Programme.
2. Training and Development.
3. Further Education.
The ideal candidate will possess the following attributes:
1. Previous experience in Fresh food/deli management is essential.
2. Possesses relevant food safety and HACCP qualifications.
3. Proven ability to lead, manage and develop others to contribute to store success.
4. Possesses excellent organisational and communication skills together with moderate computer literacy.
5. Ability to identify and maximise sales opportunities across fresh food departments.
6. Self-starter with hands-on approach and a passion for fresh food.
7. Excellent knowledge of understanding customers’ needs and expectations for the ‘wow’ in-store experience.
8. Committed to continually improving standards & delivering great customer experiences in a busy environment.
9. Enjoys working in a fast-paced team environment and with a willingness to embrace new challenges.
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