Clerical Officer Grade III - Public Sector Location: Blanchardstown, Contract: 6-9 month contract Hours: Monday to Friday, 8am-4pm (35-hour working week) Hourly Rate: €16.32 per hour Start Date: Immediate Key Responsibilities: Act as the first point of contact at the hospital department, providing front-of-house support to patients, visitors, and staff.
Process patient referrals, ensuring accurate data entry and appropriate follow-up.
Maintain and update patient charts, electronic records, and hospital databases, including IPIMS.
Manage incoming correspondence, emails, and telephone inquiries in a professional and confidential manner.
Schedule and coordinate patient appointments, liaising with medical and administrative teams as required.
Ensure compliance with hospital procedures, data protection regulations, and patient confidentiality policies.
Support various hospital departments with administrative duties, including filing, scanning, and document preparation.
Assist in tracking and managing waiting lists, follow-up appointments, and medical reports.
Work efficiently in a fast-paced healthcare environment, prioritising urgent tasks and supporting clinical teams.
Key Requirements: Previous experience in an administrative or clerical role, preferably in a healthcare or hospital setting.
Experience using IPIMS or similar hospital administration systems is highly desirable.
Strong proficiency in Microsoft Office (Word, Excel, Outlook).
Excellent multitasking, organisational, and time management skills.
Strong communication skills with a professional and compassionate telephone manner.
Ability to handle confidential patient information with discretion and accuracy.
Adaptability and ability to work across multiple areas within the hospital environment.
High attention to detail and ability to work independently as well as within a team.
This is an excellent opportunity for a motivated administrator looking to gain experience in a hospital setting, supporting vital healthcare services.
Skills: IPIMS Medical Secretary Clerical Officer