Operations Specialist
A key individual responsible for ensuring smooth, efficient, and effective operations within an organization.
Your Impact
1. Operations & Strategy:
* Monitor daily operations and assess existing business processes to identify inefficiencies and areas for improvement.
* Develop, build, and implement operational processes and procedures across departments to improve productivity, effectiveness, and alignment with company goals.
* Identify and resolve operational issues promptly, providing support and solutions during emergencies or operational disruptions.
2. Project Management:
* Lead, coordinate, and execute operational projects from conception to completion, ensuring they are delivered on time and within scope.
* Track and report on project progress and manage timelines to ensure the successful implementation of operational projects.
3. Data Reporting & Analysis:
* Create reports and dashboards to analyze operational data and identify trends.
4. Cross-Functional Collaboration:
* Act as a liaison between departments to ensure smooth workflows and seamless collaboration.
* Communicate changes in processes and operational updates to relevant stakeholders.
* Train teams on new procedures, tools, or protocols as needed and provide ongoing operational support to teams and individuals.
5. Documentation:
* Manage and maintain SOPs (Standard Operating Procedures) and other documentation for key processes to ensure knowledge is shared across the organization.
* Create how-to guides or FAQs to improve team productivity, automation, and the scalability of internal systems and workflows.
Role Requirements
1. Educational Background:
* Bachelor's degree in business administration, operations management, or a related field.
2. Experience:
* 2+ years of experience in operations, process improvement, project management, or a similar role.
3. Technical Proficiency:
* Proficiency with operational tools and platforms (e.g., Microsoft Office Suite, Jira, Salesforce).
4. Demonstrated Success In:
* Optimizing operational workflows.
* Pulling and analyzing data for reporting and operational insights.
5. Key Competencies:
* Strong analytical skills with the ability to collect, interpret, and present data to drive decision-making.
* Excellent organizational and project management skills with a proven ability to juggle multiple projects and priorities.
* Strong problem-solving skills and a proactive approach to identifying and resolving inefficiencies.
* Effective communication skills and the ability to work cross-functionally with diverse teams.
* Adaptable, self-motivated, and comfortable working independently and as part of a team.
Nice-To-Have Skills
1. Proficiency In Excel Or Google Sheets:
* Data analysis/reporting.
2. Experience With Creating SOPs:
* Onboarding teams to new processes.
3. Ability To See The Big Picture:
* Connect day-to-day operations with long-term company goals.
About Us
We Power the Blockchain Economy.
Blockdaemon is a globally distributed team.
Blockdaemon is an Equal Opportunity Employer.