Job Description
A leading company in Dublin seeks a Business Analyst with experience in financial services/insurance to join their growing team.
Duties:
* Host workshops to elicit requirements from business/clients, challenging status quo and mindset to ensure the best possible design and benefit realization.
* Conduct high-quality business analysis and provide clear business requirement documentation/functional specs.
* Identify and escalate important systems issues.
Process Definition:
* Work with SMEs to capture to-be processes and supporting documentation always with a customer-first mindset - i.e., SOPS, procedures, policy updates.
* Ensure sign-off of process documentation in a timely fashion to allow for controlled delivery throughout the project lifecycle.
Communication:
* Proactively engage with Project Manager, Change Leadership, and/or functional leaders to document business improvements and/or issues.
Data Reconciliation/Issues:
* Support data query log activities.
* Support and drive closure of data issues.
Skills and Experience:
* Candidates should be highly professional, self-motivated with excellent communication and problem-solving skills.
* Minimum 3-5 years' experience working as a Business Analyst in financial services/insurance.
* Significant experience and knowledge of supporting change in a Retail mortgage servicing business; on/offboarding, digital/customer journey/transformation/BAU change.
* Experienced in MS Office including Word, Visio, and high degree of proficiency in Microsoft Excel and experience analyzing large data sets.
* JIRA experience.
* Experience and knowledge of change management principles, methodologies, and tools.
* Experience of data analysis and ability to present complex information in an understandable manner to all areas of the business.
* Problem-solving and root cause identification skills.
Benefits:
* Company pension from day one.
* Healthcare from day one.
* Bonus.
* 23 days of annual leave, plus 3 company days.
* Robust further education scheme.
* Bike-to-Work Scheme.
* Employee Assistance Programme.
If Interested:
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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