Division
CFCL Cork, Pre- & Post-Trading, Clearstream Fund Services, Vestima Execution Support
Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation, and straight-through processing of investment fund orders.
Joining our team in this diverse and challenging role, you will act as dedicated contact person for Clearstream’s customers on queries related to Investment Funds operations and Vestima. Our aim as a team is to reduce risk and enhance our clients experience and we do this by valuing accuracy and precision while maintaining enhanced Client relationships. We work on the basis of high trust, high responsibility.
Full training will be provided, and we ensure a high level of cross training so that we can better deal with client requirements and foster a continuous learning mindset.
Your Responsibilities
1. Provide assistance to customers and TAs using our automated order routing system Vestima.
2. Investigate on order failures and rejections and where possible replace deals before fund cut off.
3. Follow up on pending trades post orders placement, i.e. missing contract notes, cash and stock settlement
4. Work closely together with the different Investment Funds Units spread in different locations.
5. Support any other tasks related to IFS projects.
Your Key Competencies
6. Ability to thrive as part of a team.
7. Client Focus
8. Taking responsibility
9. Attention to detail.
10. Open Communication
11. Continuous Improvement
12. Sound Decision Making
13. Risk Management
14. Drive for Results
Your Profile
15. Degree in Business Studies, Financial Services, or other related qualification
16. Administration experience, preferably in a financial environment
17. Service orientation with excellent telephone, communication, and negotiation skills
18. Ability to work under pressure whilst handling an extensive amount of phone calls to meet deadlines.
19. Strong problem-solving skills, accuracy, ability to work independently and as a part of a team in an international environment
20. Proficiency in written and spoken English. German and/or French will be desirable but not essential.
Internal applications will be treated strictly confidential.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Have we piqued your interest? Then we encourage you to apply now!
#Clearstream
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.