The Role
Reporting to the Accommodation Manager, the role of Accommodation Assistant requires that the highest level of cleanliness and hygiene be maintained throughout the hotel, ensuring guests' comfort throughout their stay. You will have at least 1 years’ experience within a similar role. After an initial period of learning, our accommodation assistants enjoy the autonomy of being self-checkers. As a self-checker, you will need to have good attention to detail and a wish to provide the best service to our guests.
What’s involved in the role:
1. Ensuring all guest bedrooms and bathrooms are cleaned to the hotel’s standards.
2. Ensuring that assigned public areas are cleaned to the highest standards in accordance with the correct procedures.
3. Reporting any defects found in the bedroom, corridors, or public areas to the supervisor or manager.
4. Checking quality of linen.
5. Anticipate guests’ needs and ensure that service is provided to the level they require.
6. Gaining an understanding of all standards of performance and delivery within the accommodation department.
7. Replenishing and tidying your trolley at the end of the shift.
A person who may be suited to this role will have:
* The ability to communicate fluently in English.
* Enthusiasm and friendliness in abundance!
Why work with us?
* Great Place to Work Accredited.
* Failte Ireland Employer Excellence Accredited.
* Excellent working environment.
* Staff meals.
* Excellent Hotel staff rates across Ireland, UK & Continental Europe.
* Discounted Health Insurance.
* Free Car Parking.
* Career progression opportunities.
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand on their experience and develop their career. We strive to achieve an environment where all team members feel inspired to care for each other and our guests. #progresswithPREM
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