* Contract: Full-time role 40 hours per week. For internal applicants, the type of contract will remain unchanged.
* Work Hours: Monday to Friday, 9 am - 6 pm (bank holidays OFF). Hybrid (3 WFO, 2 WFH) following ramp-up period and performance-based.
Position: PSD - People Service Delivery
Location: Ballsbridge, D4
Kindly be informed that sponsorship is not available for this position. A valid Full-time work permit is mandatory for us to proceed with your application.
Kindly read carefully the paragraph in red before applying to the role.
DESCRIPTION:
As an HR Analyst specializing in Global Benefits Operations, you will play a crucial role in managing and supporting employee benefits programs across multiple client regions. Your responsibilities may include handling employee inquiries, maintaining accurate employee records, and ensuring compliance with HR policies and procedures. You will work closely with cross-functional teams to support various HR processes and contribute to the continuous improvement of our HR systems.
Key Responsibilities
* Analyze data and identify trends related to employee benefits, including enrollment rates, claims processing, and vendor performance.
* Develop and implement process improvements to optimize the delivery of benefits services, ensuring accuracy, consistency, and quality.
* Collaborate with cross-functional teams to resolve issues, address concerns, and enhance the overall employee experience.
* Conduct audits and reviews of benefits-related processes and procedures to ensure compliance with regulatory requirements and company policies.
* Develop and maintain reports, dashboards, and other analytics tools to track key performance indicators (KPIs) and metrics related to benefits operations.
* Stay up to date with industry trends, best practices, and regulatory changes related to employee benefits.
* Support the development and implementation of global benefits strategies and initiatives.
* Analyze data and provide insights to inform benefits decisions and drive business outcomes.
* Develop and maintain relationships with vendors and other external partners to ensure effective delivery of benefits services.
Basic Qualifications:
* Language(s) Required: English: As part of the interview process, you will be required to complete an English language test and a language test in the relevant language for this role. You will be advised of the level you are required to achieve to successfully carry out the role.
Knowledge, Skills Abilities
* Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
* Ability to think strategically and drive business outcomes.
About Accenture
Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services, creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
#J-18808-Ljbffr