**Job Description:**
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people's lives.
We offer a diverse portfolio with solutions in various therapy areas.
We believe that great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.
About Teleflex:
We are home to trusted brands like Arrow, Barrigel, Deknatel, QuikClot, LMA, Pilling, Rüsch, UroLift, and Weck – united by a common sense of purpose.
Job Summary:
We're seeking a Junior member of the complaint Intake & Reporting team.
This role involves evaluating complaints, preparing reports, and gathering information.
The ideal candidate is detail-oriented and passionate about regulatory processes.
Main Responsibilities:
1. Receive, review, and accurately document product complaints in line with regulatory and internal requirements.
2. Use excellent communication skills when contacting customers to gather additional information regarding the complaint file.
3. Prepare and submit regulatory reporting documentation, such as MedWatch forms with FDA and Vigilance Reports with Canadian and European regulatory authorities.
4. Support other activities in the post-market surveillance system, including audits.
5. Work to meet team KPIs, department metrics, and QA/RA goals and objectives.
6. Support improvement projects in the complaint intake and reporting function.
7. Support wider QMS and risk management activity as required.
Education and Experience Requirements:
We're looking for a candidate with a B.S. degree in Nursing, Biomedical Engineering, or a related science discipline.
A minimum of 1 year experience in the medical device industry or clinical trials sector is preferred.
Specialized Skills and Other Requirements:
The ideal candidate should be self-driven, self-confident, and skilled in using Microsoft Office applications.
They should also have advanced knowledge of Word, Excel, PowerPoint, and Outlook.
Strong administration, organizational, and prioritization skills are essential.
Attention to detail and the ability to work effectively under tight deadlines are also crucial.
What We Offer:
We're committed to diversity and inclusivity, fostering innovative thinking and entrepreneurship.
We value our people and their unique perspectives, making it fun to work here.
Contact Us:
If you require accommodation and support to apply for a position, please contact us.
We follow a comprehensive hiring process and do not accept unsolicited resumes from agency recruiters or 3rd party firms.
We do not make unsolicited job offers and do not ask for money or require equipment purchase up-front.