Job Description
Family-owned and operated, the Moran Group is very proud of its high standards of product and service. We strive to exceed expectations by ensuring customers receive a superior experience delivered by our team of warm, friendly professionals who enjoy what they do.
We are currently inviting applications for the position of Receptionist to join our team.
About The Role
Key Duties and Responsibilities
* To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
* To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.
* To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.
* To comply with all hotel policies.
* To maintain good liaisons and communications with management and all other departments, particularly Accommodation.
* Other duties as required.
Requirements
* Opera proficient - Cloud
* Minimum of 1 years' hotel front office experience.
* Must be a self-starter and strong closer, with multi-tasking ability
* Excellent levels of personal motivation and organisation
The perks
* 29 days of holiday including public holidays
* Free meals on duty as well as breakfast to get you started and all-day tea and coffee
* Free annual flu jab
* Employee Assistance & Wellbeing program
* Death in Service/ Life Assurance
* Pension Plan- Non-Contributory
* Friends & Family rates
* Great location with easy access to public transport
* Save money with our Cycle to Work scheme and TaxSaver Scheme
* Staff summer parties & Christmas parties
Skills Needed
Servicing, Hospitality
About The Company
Red Cow Moran Hotel
Red Cow Moran Hotel is one of the best-located hotels in Dublin, located on the Naas Road and just off the M50 and N7. The 4 star Red Cow Moran Hotel Dublin is accessible from all parts of the country, in addition to Clondalkin, Dublin City Centre, Dublin Airport and Heuston and Connolly. The Moran Family are a team with a reputation for success; recognised as experts in the Hospitality industry with a track record for delivering and exceeding expectations.
OUR MISSION
To create a portfolio of hospitality venues reflective of Moran Hospitality’s core family values, each delivering a personal and individual guest brand experience with superb customer service and a warm and familial atmosphere and representative of the city/region in which they are located.
Company Culture
VALUES
Quality, Service, Price, Fairness and Honesty. Our Team Members are the key to our success and make us who we are. Here at the Red Cow Moran Hotel it is imperative that when it comes to selecting the ‘right’ people for the job, that we choose wisely. As hospitality experts, our aim is to create a fair, welcoming and enjoyable environment for our employees to work in and build rewarding careers.
RED COW CAREERS
The Moran Group is an equal opportunities employer that offers unrivalled career and professional development opportunities. If you have the right attitude and energy you can benefit from career progression opportunities. Within the Moran Group you will thrive as an individual and as part of a dynamic team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also offer unique and recognized training programmes to help in your professional and personal development.
Desired Criteria
Required Criteria
* Opera proficient - Cloud
* Minimum of 1 years' hotel front office experience
* Must be a self-starter and strong closer, with multi-tasking ability
* Excellent levels of personal motivation and organisation
Closing DateSaturday 28th December, 2024