The Role:
The CCPC is seeking to recruit a Media Communications Manager to work in our Corporate Communications and Stakeholder Engagement Unit. This team is responsible for delivering corporate communications for CCPC enforcement, advocacy and research activities; media queries; public affairs including preparations for media interviews and appearances at Oireachtas committees; stakeholder engagement; event management; internal communications; and the delivery of regular consumer information and personal finance public awareness campaigns.
The Corporate and Stakeholder Communications Unit comprises of four Managers, three Communications Executives and a Head of Unit, and all team members are adept at supporting the delivery of the Unit’s wide ranging remit and responsibilities.
Reporting to the Head of Unit, the role requires an experienced and talented individual with excellent writing and story-telling skills. They must be proficient at reviewing complex and technical material and distilling it into concise, easy to understand content, suitable for a wide range of stakeholders including media, political and the general public. The individual will have previously worked in a busy press office or public relations agency, and be comfortable managing multiple concurrent projects, working across different subject areas and deadlines, while using strong interpersonal skills to build constructive relationships with a diverse range of stakeholders, both internally and externally.
Key Responsibilities:
1. Review complex and technical material and distil it into concise, easily understood content suitable for media, business, political and public stakeholders.
2. Create a range of compelling communications outputs including press releases, stakeholder communications, briefing documents, executive summaries and website news stories.
3. Draft timely, accurate and approved responses to media queries, ensuring advocacy and consumer awareness messaging is included where appropriate. This may include, on occasion, providing out of hours support to ensure media deadlines are met.
4. Support the planning and implementation of a calendar of proactive, non-paid PR activity on consumer rights topics to complement paid consumer awareness campaigns and amplify priority CCPC messages for consumers and build the CCPC profile.
5. Develop media and communications strategies and campaigns to communicate organisational outputs for non-paid media partnerships including consumer awareness, mergers and enforcement activities.
6. Monitor the media environment and support media relations activities, including identifying media opportunities, developing relationships with journalists and selling into national and regional media, and managing arrangements for interviews.
7. Support the Commission and senior leadership team to prepare for media and high-visibility engagements and appearances at Oireachtas Committees relating to consumer rights, competition and enforcement, ensuring the continual development and delivery of up-to-date messaging, advocacy and briefing materials.
8. Work closely with other teams across the Communications Division to ensure our communications messaging, campaigns and approaches are aligned and fully integrated.
9. Act as a brand ambassador, leading colleagues to ensure all digital collateral helps to build our brand and deliver against objectives.
10. Monitor CCPC press activity against KPI targets, providing post-campaign analysis and lessons learned using media monitoring, media distribution and stakeholder management tools.
11. Provide weekly reporting to the Head of Corporate Communications and Stakeholder Engagement on achievement against KPIs and priorities.
12. Stay up to date with communications industry best practice and developments.
13. Contribute to the development and achievement of the CCPC’s strategic goals and divisional objectives, participating in cross-divisional projects as required.
14. Carry out such other functions as may be required from time to time to fulfil business objectives.
Specified purpose role responsibilities only:
1. Lead the implementation of the CCPC’s internal communications framework.
2. Develop and deliver compelling communications and campaigns to drive awareness and engagement amongst colleagues.
3. Work closely with HR to develop and deliver change communications plans, supporting the successful delivery of strategic change programmes across the CCPC.
4. Plan and manage internal events, including hosting online and in-person events, town hall meetings and conferences.
5. Develop and deliver presentations on behalf of the internal communications function.
Essential:
1. Minimum of four years’ relevant experience in public relations and media communications, either in-house or agency, with existing connections in national and/or regional media.
2. Excellent copy writing and storytelling skills with the ability to cut through complexity to find the big picture story and translate complex concepts into easy-to-understand content.
3. Proven ability to write succinct, corporate and consumer press releases at pace.
4. A good understanding of national and regional press scheduling.
5. Ability to manage multiple projects simultaneously and prioritise requests from multiple stakeholders, identifying what is urgent and responding accordingly.
6. Strong time management skills and ability to work to tight deadlines under pressure.
7. Ability to build consensus across the organisation and work as part of a growing team.
8. Proven ability to multitask and manage competing deadlines, including the ability to progress work on own initiative.
9. Excellent organisational skills with very strong attention to detail.
10. Strong interpersonal skills and a collaborative attitude.
Desirable:
1. A third level qualification in a relevant discipline.
2. A strong interest in or experience of public affairs and consumer rights.
3. Good understanding of the Irish business and consumer media landscape.
4. Experience of working with, or an interest in, public service.
5. Knowledge of consumer affairs and competition.
6. Experience of effective line and budget management.
Application Process:
To apply for this role using the link on the CCPC careers page, please submit an up-to-date CV and a one-page cover letter outlining why you wish to be considered for the role and why you believe your skills and experience meet the essential requirements of the role. Applicants should note that canvassing will result in your exclusion from the process.
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