We are currently recruiting for an Experienced Food & Beverage Assistants to join our Food & Beverage team at Dublin’s Leading Castle Hotel.
The Clontarf Castle Hotel in Dublin, Ireland is a perfect blend of a boutique and luxury hotel, providing unique style and exceptional service in comfortable surroundings. This unique luxury hotel in Dublin is well thought out from the guests' point of view by providing a modern aesthetic built around an ancient form.
We are located just 10 minutes from the heart of Dublin City Centre and 5 miles from Dublin Airport, tucked away in a tranquil setting, surrounded by fabulous golf courses and the sounds of lapping waters from the Irish Sea.
The objective of the Role
Under the general guidelines of the Departmental Supervisor/Manager, the ideal candidate will have previous experience working in restaurants across the hospitality and have a wealth of knowledge on Food & Beverage offerings as well as demonstrating a great passion for the F&B Function within the hotel and providing exceptional guest service.
Primary Duties and Responsibilities:
1. To strive at all times to exceed the expectations of all customers within the hotel and to do so in a pleasant and efficient manner in accordance with the established standards in the hotel.
2. To adhere to all Health & Safety, Hygiene and Cashiering Procedures.
3. To maximise sales and revenue in the F&B outlets at all times.
4. To handle customer queries and complaints in a professional, efficient manner.
5. To deliver at all times the highest quality of beverage and food service in our Food and Beverage outlets.
Requirements:
1. Previous experience working in a busy hotel F&B outlet is essential.
2. Strong communication, interpersonal and organisational skills essential as is the ability to work as part of a team and on one's own initiative.
3. Strong Customer Focus essential.
4. Self-motivated and tasks orientated.
5. Attention to detail.
Benefits include:
1. Career progression opportunities - personal development plans.
2. Meals on duty.
3. Uniform provided.
4. Staff rates across 24 of our hotels including Crowne Plaza Hotels and more.
5. Travel Schemes including Bike to Work Scheme.
6. Tax Savers Travel Scheme.
7. Employee Assistance Support in conjunction with Laya Healthcare.
8. Learning and Development Opportunities - Access to online training.
About our culture:
Our people are the heart and soul of our business and we rely on them 100% to deliver our promise of excellence to our guests. That's why we only employ the very best people in the hospitality industry. At the Clontarf Castle Hotel in Ireland staff are always friendly, knowledgeable, passionate and ready to help. There are common things we believe in - people and teamwork; passion for excellence, continuous improvement and caring for guests in our luxury Dublin hotel.
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