Job Description
We are seeking a highly skilled and experienced Credit Manager to join our EMEA Finance Shared Services centre in Cherrywood, Dublin.
Purpose of the Job
* As part of the regional management team, drive analyst performance through reviews, trainings, and feedback.
* Second manager and represent the team in meetings with stakeholders.
* Participate in the team's strategy setting and Continuous Improvement planning.
* Lead projects linked to OTC future and Team objectives.
* Ownership of the debtors' schedule with a clear understanding of client payment terms and likely payment dates to optimise the Accounts Receivable portfolio.
* Conduct credit checks on all customers, establish and manage limits.
* Managing the credit control function by liaising with clients and customer service to resolve payment queries and invoice disputes in a timely manner.
* Managing the cash application, ensuring all cash receipts are applied properly by the cash app team.
* Maintaining and strengthening client relationships.
* Reporting on aged debtors.
* Reconciling the sales ledger.
* Providing any necessary support schedules and reconciliations for the month end reviews.
Education & Competencies
* Bachelor's degree in business administration or Professional credit management qualification highly preferred.
* Relevant work experience advantageous or equivalent combination of education and work experience.
* 2-3+ years of international credit experience inclusive of all aspects of credit management.
* Fluent in English as well as French.
* Knowledge and understanding of overall OTC processes.
* Experience in reading and analysing customer financial statements.
* Prior recent experience working in a captive SSC environment preferred.
* Experience with 3rd party outsource providers preferred.
* Additional SAP ERP experience is a plus.
Major Responsibilities
* Perform day-to-day shared services credit and collections functions within the defined process standards working across captive and outsourced teams.
* Drive cash collections for the portfolio under management, review analyst performance.
* Provide training and give feedback to team members.
* Represent Team in stakeholders meetings.
* Meet the agreed performance measures, KPIs, and goal setting processes.
* Prepare and review monthly performance reports.
* Ensure that customer payments are adequately allocated.
* Assist management in performing, facilitating, and reviewing day-to-day credit and collections activity within the centre and the 3rd party provider.
* Have a high level of understanding of the commercial operation.
* Standardise the credit and collections processes and services to the regional shared service organisation.
* Evaluate best practices with global peers and develop improvement suggestions.
* Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region.
* Ensure integrity of internal controls, in partnership with the compliance team.
* Support internal and external audit queries.
* Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd-party outsource service providers, as required.
What We Offer
* Comprehensive benefits package inclusive of Pension and Healthcare.
* Share options.
* Luas stop right outside the building.
* Underground parking available.
* Onsite canteen.
Abbott offers a dynamic and supportive work environment. If you're passionate about delivering exceptional results and growing your career, we'd love to hear from you!