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Responsibilities:
* Process all incoming Client account applications in line with the Company's Onboarding Policy.
* Utilize ClickUp CRM for daily tasks and communicating with colleagues.
* Conduct initial reviews for offers in a timely manner on funnels in line with guidance provided by CRO.
* Conduct re-reviews after clients have made necessary updates to new and existing funnels.
* Handle label & Certificate of Analysis reviews on behalf of clients and FDA consultant, request changes from clients on high-risk issues highlighted – update ClickUp CRM.
* Request Approved Label letters from 3rd party vendors and upload to the relevant offers.
* Monitor skype chats for compliance related questions and respond in a timely manner.
* Communicate with the tech integration department and business development managers to ensure funnels are integrated in a quick fashion.
* Escalate blocking issues to Compliance manager or CRO so they can be resolved in timely manner.
* Stay up-to-date with changes in laws and regulations that impact the company's operations and update compliance policies and procedures as necessary.
* Upload and monitor existing funnels for changes via visualping.
* AOB as deemed by the CRO.
Experience Requirements:
* Call center or compliance experience is preferred.
* Excellent written and verbal communication skills in English.
* Ability to work independently.
* Self-starter and motivated.
* Strong organizational skills and attention to detail.
* Ability to multitask, organize, and prioritize work.
* Warm professionalism.
* Strong team player and able to collaborate with colleagues to achieve the best results.
Employment Type: Full Time
Hours: 9AM - 5 PM EST
Location: 100% Remote
We are an Equal Opportunity Employer
We are committed to equality of opportunity, welcoming diverse candidates, and to promoting a work environment free from discrimination on the grounds of race, ancestry, national/regional or ethnic origin, religious beliefs, sex, gender identity, sexual orientation, marital status, family status, national origin, age, or physical impairments.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Legal
Industries
Technology, Information and Internet
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