About the Role
Our client, a leading retail business offering a wide range of products for builders and home improvement projects, is seeking an experienced E-Commerce Manager to lead the transformation of their online sales channel.
Key Responsibilities
1. Website Management
o Oversee the completion of the company's website in collaboration with an external agency.
o Populate the website with stock by coordinating with all retail departments.
o Maintain the site's performance, ensuring it remains user-friendly, visually appealing, and aligned with the brand identity.
o Continuously develop and improve the website's functionality and features.
o E nsure seamless integration of the website with the ERP system to facilitate stock control, order fulfilment, and customer service.
o Manage and maintain pricing policies on the website.
2. Online Sales Growth
o Develop and execute strategies to grow online sales to contribute to a significant portion of the company's total turnover.
o Implement SEO strategies to improve website visibility and attract organic traffic.
o Drive traffic to the website and convert website visits into sales.
o Support efforts to drive foot traffic to physical stores through online initiatives.
3. Order Fulfilment and Dispatch
o In the short term, manage a small team responsible for dispatching products.
4. Cross-Department Collaboration
o Work closely with all departments to prioritise and support online sales initiatives.
o Serve as a key point of contact for inter-departmental collaboration on e-commerce projects.
5. Team and Resource Management
o Lead and manage a team of administration staff, ensuring they have the tools and resources needed to achieve business objectives.
o Allocate resources effectively to meet project deadlines and sales targets.
Key Qualifications
* Proven experience in project management, preferably within retail or e-commerce.
* Strong knowledge of website development, digital marketing strategies, and ERP system integration.
* Excellent organisational and time-management skills, with the ability to juggle multiple projects and deadlines.
* Exceptional communication skills, both written and verbal, with the ability to engage effectively with diverse teams.
* Analytical mindset with a data-driven approach to decision-making.
* Strong business acumen with the ability to identify and capitalise on market opportunities.
Remuneration and Career Potential
Salary & Benefits negotiable with strong development prospects as the company continues to expand and adapt to the changing business environment.